FAQ

Transitioning to a New Yoga Experience

At Well Yoga, we are excited to share some important changes as we transition from a class credit system to a series commitment structure. We understand that this transition may bring up questions, and we're here to provide you with all the information you need.

Flexibility and Attendance

If you can't attend all the classes in a series, we've got you covered with three flexible options:

All-Series Pass: Purchase an All-Series Pass, equivalent to 8 class credits, which expires within the 8-week series dates. This pass allows you to mix and match your series attendance. Simply purchase the pass and schedule yourself into each class on our schedule.
Prorated Series Rate: If you know in advance that you'll miss a few class dates, email hello@wellyoga.ca for a prorated series rate. A minimum of 6 classes is required for a prorated amount.
Drop-in Option: If you miss a class, you can drop into any other class within the 8-week series period. Email hello@wellyoga.ca to inform us of the missed class. Please note that all makeup credits expire within 8 weeks and cannot be used toward the next series registration.

What if I need to miss a class due to unforeseen circumstances?

Life is unpredictable. If you miss a class due to unforeseen circumstances, you can make up for it in another class as a drop-in within the 8 week series dates. Email hello@wellyoga.ca to inform us of the missed class.

Can I attend drop-in classes occasionally without committing to a series?

Absolutely! While we encourage committing to a series for a more immersive experience, drop-in classes will still be available for those spontaneous yoga moments.

Payment and Credits

Will there be any refunds or adjustments for unused credits?

Unfortunately, we won't be offering refunds for unused credits. However, you can continue to use them for drop-in classes or apply them to future series.

Minimum Participants and Series Confirmation

How many participants are required for a series to run?

We need a minimum of 5 sign-ups to run a series. Invite your friends to ensure your preferred series gets the green light! Remember about our Bring a Friend Discount of 10% - once your friend signs up, simply email hello@wellyoga.ca to inform us.

What happens if a series doesn't meet the minimum participant requirement?

If a series doesn't reach the minimum participant requirement, we'll cancel it and aim to reschedule for the next available dates.

Can I invite friends to join a series to ensure it runs?

Absolutely! Gather your yoga buddies and sign up as a group to ensure your preferred series runs smoothly.

Discounts and Renewals

Are there any special promotions for the transition period?

Every once and a while we may discount our series passes. Keep an eye on your emails for exclusive discounts and promotions as a thank you for being part of our yoga community.

How often will series packages need to be renewed?

Series packages will need to be renewed with each new series, ensuring a fresh start and commitment to your yoga journey.

Reasons for the Change

Why is Well Yoga transitioning to a series structure?

We are dedicated to bringing yoga to the Uxbridge community in a sustainable way for our teachers, members and our small business. The series structure fosters commitment and community building, providing a more enriching yoga experience.

How does this change benefit the yoga community and the studio?

The series structure allows us to offer a more structured and immersive yoga experience, building a stronger sense of community and commitment among our members.

Series Content and Variety

What will be covered in each series?

Each series will have a specific focus on poses, breath-work, and meditation. Themes may vary, providing a well-rounded yoga experience.

Will the series content vary, or will it be the same each time?

Series content will vary, offering diversity and ensuring continuous growth and exploration in your yoga practice.

Can I suggest themes or topics for future series?

We love your input! Feel free to suggest themes or topics for future series. Your feedback is important to us.

Communication and Updates

How will I be informed about upcoming series and changes?

Stay tuned! We will keep you informed through emails and announcements on Facebook and Instagram.

Can I provide feedback or ask questions about the series structure?

Absolutely! We value your feedback. Feel free to reach out with any questions or suggestions, and we'll be happy to assist you.

Special Classes and Events

Will there still be special classes or workshops outside of series?

Yes, we plan to continue offering special classes and workshops outside of the series structure to cater to different preferences.

Are there any plans for events or challenges within the series structure?

Stay tuned for exciting events and challenges within the series structure. We're always looking for ways to keep your yoga journey dynamic and engaging.

We hope this comprehensive FAQ has addressed your queries about our transition to a series commitment structure.

We're here to support you on your yoga journey, and we can't wait to continue sharing the transformative power of yoga with each and every one of you.

Namaste,
The Well Yoga Team 🌿🧘‍♀️