FAQ

Welcome to Well Yoga's Series Structure: FAQs

Transitioning to a New Yoga Experience

At Well Yoga, we are excited to share some important changes as we transition from a class credit system to a series commitment structure. We understand that this transition may bring up questions, and we're here to provide you with all the information you need.

Payment and Credits

How will my existing credits be affected?

Email us if you have existing credits you would like to apply to a series. For the first part of this transition, we will manually ensure that all existing credits will seamlessly transition to the new series structure. 

Can I use my current credits for the new series structure?

Absolutely! You can use your current credits towards the new series packages. Just send us a message, and we'll take care of the details.

For instance, if you have 5 credits now and wish to join a series, you will only be charged for the remaining 3 credits at the discounted rate. If you have 10 credits, shoot us an email with your chosen series, and we'll apply the credits, leaving 2 extras to be used in the subsequent session. It's a straightforward process to ensure your credits continue to serve you seamlessly.

What happens to the credits I have if I don't want to join a series?

If you prefer not to join a series, your credits remain intact. You can continue using them for drop-in classes or future series.

Will there be any refunds or adjustments for unused credits?

Unfortunately, we won't be offering refunds for unused credits. However, you can continue to use them for drop-in classes or apply them to future series.

Flexibility and Attendance

What if I can't attend all the classes in a series?

We understand life happens. If you can't attend all the classes, no worries! You can make up for missed classes in another class as a drop in or in the next series.

Can I switch between different series if my schedule changes?

Yes, flexibility is key. If your schedule changes, you can switch between series or drop-in classes to find the one that suits you best.

What if I need to miss a class due to unforeseen circumstances?

Life is unpredictable. If you miss a class due to unforeseen circumstances, you can make up for it in another class as a drop-in or in the following series.

Can I attend drop-in classes occasionally without committing to a series?

Absolutely! While we encourage committing to a series for a more immersive experience, drop-in classes will still be available for those spontaneous yoga moments. Once your credits are used up, the regular drop-in rate will apply. 

Minimum Participants and Series Confirmation

How many participants are required for a series to run?

We need a minimum of 5 sign-ups to run a series. Invite your friends to ensure your preferred series gets the green light!

What happens if a series doesn't meet the minimum participant requirement?

If a series doesn't reach the minimum participant requirement, we'll cancel it and aim to reschedule for the next available dates.

Can I invite friends to join a series to ensure it runs?

Absolutely! Gather your yoga buddies and sign up as a group to ensure your preferred series runs smoothly.

Discounts and Renewals

Will there be discounts for renewing series packages?

Yes, for December 2024, we are offering a discount on series packages. This will be the only discount for the next year. IF you are using all your existing credits toward a series we will honour a discounted rate on the upcoming series on a case by case basis. 

Are there any special promotions for the transition period?

Keep an eye on your emails for exclusive discounts and promotions as a thank you for being part of our yoga community.

How often will series packages need to be renewed?

Series packages will need to be renewed with each new series, ensuring a fresh start and commitment to your yoga journey.

Reasons for the Change

Why is Well Yoga transitioning to a series structure?

We are dedicated to bringing yoga to the Uxbridge community in a sustainable way for our teachers, members and our small business. The series structure fosters commitment and community building, providing a more enriching yoga experience.

How does this change benefit the yoga community and the studio?

The series structure allows us to offer a more structured and immersive yoga experience, building a stronger sense of community and commitment among our members.

Series Content and Variety

What will be covered in each series?

Each series will have a specific focus on poses, breath-work, and meditation. Themes may vary, providing a well-rounded yoga experience.

Will the series content vary, or will it be the same each time?

Series content will vary, offering diversity and ensuring continuous growth and exploration in your yoga practice.

Can I suggest themes or topics for future series?

We love your input! Feel free to suggest themes or topics for future series. Your feedback is important to us.

Communication and Updates

How will I be informed about upcoming series and changes?

Stay tuned! We will keep you informed through emails and announcements on Facebook and Instagram.

Can I provide feedback or ask questions about the series structure?

Absolutely! We value your feedback. Feel free to reach out with any questions or suggestions, and we'll be happy to assist you.

Special Classes and Events

Will there still be special classes or workshops outside of series?

Yes, we plan to continue offering special classes and workshops outside of the series structure to cater to different preferences.

Are there any plans for events or challenges within the series structure?

Stay tuned for exciting events and challenges within the series structure. We're always looking for ways to keep your yoga journey dynamic and engaging.

We hope this comprehensive FAQ has addressed your queries about our transition to a series commitment structure.

We're here to support you on your yoga journey, and we can't wait to continue sharing the transformative power of yoga with each and every one of you.

Namaste,
The Well Yoga Team 🌿🧘‍♀️